Terms of Service
By using Simtel's services, you agree to the terms below.
1. Scope of service
We provide travel SIM and eSIM products that enable mobile data connectivity at supported destinations.
2. Payment and delivery
eSIMs are delivered by email after successful payment. Physical SIMs are shipped to the delivery details you provide.
3. Refund policy
Products defective through no fault of the customer are fully refunded under our refund policy.
4. Contact
For any questions about these terms, please reach out via the Contact page.